Chat with us, powered by LiveChat
top of page

Elite Cables - Connect with Us

Get in Touch

Toll free :  1855 505 0558

3931 NW Hwy. 47 Forest Grove, OR 97116

We've received your message!

FAQ

Questions You May Have

  • How to fix Printer cartridges jam?
    Turn off the printer: Turn off the printer and unplug it from the power source. Open the printer cover: Open the printer cover and remove any paper or debris that is blocking the printer carriage. Make sure to remove any torn pieces of paper or foreign objects that may be stuck inside the printer. Move the carriage: Move the carriage back and forth gently to check for any obstructions. Do not force the carriage to move as this may cause damage to the printer. Clean the carriage: Use a soft, lint-free cloth to clean the printer carriage and surrounding area. Make sure that there are no dust, debris or ink build-up on the carriage. Check the carriage belt: Check the carriage belt to ensure that it is properly aligned and not damaged. If the belt is damaged, contact the manufacturer or take the printer to a certified technician for repair. Turn the printer back on: Once you have checked and cleared the carriage jam, plug in the printer and turn it back on. Wait for the printer to initialise and try printing a test page to ensure that the printer is working properly. If the carriage jam error message persists, you can refer to your printer manual for further troubleshooting steps or contact the manufacturer's customer support for assistance.
  • How to use Type A to Type C, Elite cables?
    Elite Cables offers high-quality USB Type-A to Type-C cables, providing seamless connectivity between devices with different USB port types. These cables are designed to deliver reliable performance and fast data transfer speeds. Here's how you can use an Elite Cable Type-A to Type-C cable: Check Ports: Ensure one device has a USB Type-A port (e.g., computer) and the other device has a USB Type-C port (e.g., smartphone, tablet, or printer). Get the Cable: Purchase an Elite Cable USB Type-A to Type-C cable. Connect the Cable: Plug the USB Type-A end of the cable into the USB Type-A port on your device (e.g., computer). Plug the USB Type-C end of the cable into the USB Type-C port on the other device (e.g., smartphone, tablet, or printer). Power On: Ensure both devices are powered on. Driver Installation (If Necessary): Your computer might automatically recognize the connected device. If not, you may need to install drivers provided by the device manufacturer. Test the Connection: After installation, test the connection to ensure everything is working correctly. You can transfer data, charge devices, or perform any other relevant tasks. Elite Cables' Type-A to Type-C cables offer a reliable solution for connecting devices with different USB port types, ensuring efficient data transfer and power delivery. If you have any questions or need assistance, feel free to contact Elite Cables' customer support for Free.
  • How to connect Elite Audio Cables to my Smart TV?
    Connecting Elite Audio Cables to your Smart TV can significantly enhance your audio experience, whether you're using an external sound system, soundbar, or headphones. Here's how you can do it: Step-by-Step Guide: 1. Identify the Audio Output Ports on Your Smart TV Optical (TOSLINK) Port: A common digital audio output found on most Smart TVs. HDMI ARC/eARC Port: Supports audio return channel for high-quality audio transmission. 3.5mm Headphone Jack: For connecting headphones or auxiliary cables. RCA Audio Output: Typically red and white ports for analog audio output. Bluetooth: For wireless audio devices (note: this requires a Bluetooth-enabled TV and audio device). 2. Select the Appropriate Elite Audio Cable Optical Cable: For digital audio connection. HDMI Cable: For HDMI ARC/eARC connection. 3.5mm AUX Cable: For connecting to the headphone jack. RCA Cables: For analog audio connection. 3. Power Off Your Devices Turn off your Smart TV and the audio device (sound system, soundbar, headphones) before connecting the cables. 4. Connect the Audio Cables Optical Cable: Plug one end of the optical cable into the optical (TOSLINK) port on your Smart TV. Plug the other end into the optical input port on your audio device. HDMI Cable: Plug one end of the HDMI cable into the HDMI ARC/eARC port on your Smart TV. Plug the other end into the HDMI ARC/eARC port on your audio device. 3.5mm AUX Cable: Plug one end into the headphone jack on your Smart TV. Plug the other end into the AUX input on your audio device. RCA Cables: Plug the red and white connectors into the corresponding colored output ports on your Smart TV. Plug the other end into the RCA input ports on your audio device. Bluetooth: Enable Bluetooth on your Smart TV and your audio device. Pair the devices according to their instructions. 5. Power On and Configure Settings Turn on your Smart TV and audio device. TV Settings: Go to the audio settings on your Smart TV. Select the audio output option that matches your connection type (Optical, HDMI ARC, AUX, RCA, Bluetooth). Audio Device Settings: Set the input source to match the connection type used. 6. Test the Connection Play audio from your Smart TV and ensure it’s being outputted through the external audio device. Adjust the volume and audio settings as needed to ensure optimal sound quality. Troubleshooting Tips Check Connections: Ensure all cables are securely connected to the correct ports. Input Selection: Verify that the correct input source is selected on your audio device. Volume Settings: Adjust the volume settings on both your Smart TV and audio device. Audio Settings: Ensure the audio output format on your Smart TV is compatible with your audio device (e.g., PCM, Dolby Digital). Cable Quality: Ensure the cables are not damaged and are of high quality for optimal performance. Firmware/Software Updates: Check if any firmware or software updates are available for your Smart TV and audio devices. By following these steps, you can connect your Elite Audio Cables to your Smart TV and enjoy a superior audio experience. If you encounter any issues, refer to the manuals of your Smart TV and audio devices for specific troubleshooting steps or contact Elite Cables’ customer support for further assistance.
  • How to connect Elite Audio Cables to my Music System?
    Connecting Elite Audio Cables to your music system ensures high-quality sound transmission and enhances your audio experience. Here are the steps to properly connect your audio cables: Step-by-Step Guide: Identify the Audio Output and Input Ports: Determine the type of audio output ports on your source device (e.g., CD player, smartphone, computer). Identify the input ports on your music system or speakers (e.g., amplifier, receiver). Select the Appropriate Elite Audio Cable: RCA Cables: Common for connecting CD players, turntables, and older audio equipment. 3.5mm Auxiliary (AUX) Cables: Used for smartphones, tablets, and computers. Optical (TOSLINK) Cables: Used for digital audio connections, such as from a TV to a sound system. HDMI Cables: Used for high-definition audio and video connections, often for home theater systems. XLR Cables: Used for professional audio equipment, like microphones and mixers. Power Off the Equipment: Ensure both the audio source and the music system are powered off to prevent any potential damage during connection. Connect the Audio Cables: RCA Cables: Plug the red and white (or red and black) connectors into the corresponding colored output ports on the audio source and the input ports on the music system. 3.5mm AUX Cable: Plug one end into the headphone jack or audio output of the source device and the other end into the AUX input of the music system. Optical Cable: Insert one end into the optical output port of the source device and the other end into the optical input port of the music system. HDMI Cable: Connect one end to the HDMI output port of the source device and the other end to the HDMI input port of the music system. XLR Cable: Connect the XLR output from the audio source (e.g., microphone) to the XLR input on the music system or mixer. Power On and Select the Input Source: Turn on both the audio source and the music system. On the music system, select the appropriate input source that corresponds to the connected cable (e.g., AUX, RCA, Optical, HDMI). Adjust Settings and Test: Play audio from the source device and adjust the volume and settings on the music system to your preference. Ensure sound is being transmitted clearly without distortion or interference. Troubleshooting Tips: Check Connections: Ensure all cables are securely connected to the correct ports. Volume Settings: Check the volume settings on both the source device and the music system. Input Selection: Verify that the correct input source is selected on the music system. Cable Quality: Ensure the cables are not damaged and are of high quality for optimal performance. Firmware/Software Updates: Check if any firmware or software updates are available for your audio devices. By following these steps, you can easily connect Elite Audio Cables to your music system and enjoy high-quality sound. If you encounter any issues, refer to the manuals of your audio devices for specific troubleshooting steps or contact Elite Cables’ customer support for further assistance.
  • How do I connect Elite Type C Cable for Wire Printer?
    To connect an Elite Type-C Cable for a wired printer, follow these steps: Prepare Your Devices: Ensure both your printer and computer (or other device) are turned off. Locate the USB Type-C port on your computer and the USB port on your printer. If your printer has a USB-B port, you will need a USB Type-C to USB-B cable. Connect the Cable: Plug the Type-C end of the Elite Cable into the USB Type-C port on your computer. Plug the other end of the cable (USB-B or USB-A) into the corresponding port on your printer. Power On: Turn on your printer first, followed by your computer. Install Printer Drivers: Your computer should automatically detect the printer and install the necessary drivers. If it doesn’t, you may need to install the drivers manually using the CD that came with your printer or by downloading them from the printer manufacturer’s website. Test the Connection: Once the drivers are installed, go to the 'Control Panel' on your computer, select 'Devices and Printers,' find your printer, right-click on it, and choose 'Print Test Page' to ensure the printer is working correctly. Configure Printer Settings (Optional): Adjust any necessary printer settings via the 'Control Panel' or the printer’s software installed on your computer. Troubleshooting Tips Check Cable Connections: Ensure the cable is securely connected to both the printer and the computer. Restart Devices: Sometimes restarting both the printer and computer can resolve connectivity issues. Driver Updates: Ensure you have the latest drivers installed for your printer. If you encounter any issues during the process, refer to the printer’s manual for troubleshooting tips or contact Elite Cable’s customer support at 1-855-505-0558 for assistance.
  • How to connect Elite LAN Cables to my Printer?
    Connecting your printer to a network using Elite LAN cables (Ethernet cables) can provide a reliable and fast connection, allowing multiple devices on the same network to use the printer. Here are the steps to connect your printer using an Elite LAN cable: Step-by-Step Guide: Check Printer Compatibility: Ensure your printer has an Ethernet port (usually located at the back of the printer). Prepare Your Devices: Turn off your printer and your router or network switch. Connect the LAN Cable: Plug one end of the Elite LAN cable into the Ethernet port on your printer. Plug the other end of the LAN cable into an available port on your router or network switch. Power On: Turn on your router or network switch. Turn on your printer. Network Configuration: Once powered on, the printer should automatically obtain an IP address from your router via DHCP. On the printer’s control panel, navigate to the network settings to confirm it has successfully connected to the network and to find its IP address (this process may vary depending on the printer model). Install Printer Drivers on Your Computer: On your computer, go to the printer manufacturer’s website to download the latest drivers for your printer model. Install the drivers, following the on-screen instructions. When prompted, choose the network connection option and enter the printer’s IP address if necessary. Add Printer to Your Computer: On Windows: Go to 'Settings' > 'Devices' > 'Printers & scanners' > 'Add a printer or scanner'. Your computer should detect the network printer. Select it and complete the installation. On macOS: Go to 'System Preferences' > 'Printers & Scanners' > '+' button. Your computer should detect the network printer. Select it and complete the installation. Test the Connection: Print a test page to ensure the printer is correctly connected to the network and functioning properly. Troubleshooting Tips: Check Connections: Ensure the LAN cable is securely connected to both the printer and the router. Restart Devices: Restart the printer, computer, and router to refresh the network connections. Firewall Settings: Ensure that your computer's firewall is not blocking the printer’s communication. Static IP Address: For a more stable connection, consider assigning a static IP address to your printer via the router settings. By following these steps, you can connect your printer to your network using Elite LAN cables, allowing you to print from any device connected to the same network. If you encounter any issues, refer to the printer’s manual for specific troubleshooting steps or contact Elite Cables’ customer support for further assistance.
  • How do I connect Elite Cable for Wire Printer?
    To connect an Elite Cable for a wire printer, follow these steps: Prepare the Printer and Computer: Ensure both your printer and computer are turned off before connecting the cable. Locate the USB port on both your printer and computer. Typically, the printer USB port is at the back, while the computer USB port could be at the front or back, depending on the model. Connect the Cable: Take one end of the Elite Cable and insert it into the USB port of your printer. Take the other end of the Elite Cable and insert it into the USB port of your computer. Power On: Turn on the printer first, followed by the computer. Install Printer Drivers: Most modern operating systems will automatically detect the printer and install the necessary drivers. If the drivers do not install automatically, you may need to use the printer installation CD that came with your printer or download the drivers from the printer manufacturer's website. Test the Connection: Once the drivers are installed, print a test page to ensure the printer is working correctly. Go to the 'Control Panel' on your computer, select 'Devices and Printers,' find your printer, right-click on it, and choose 'Print Test Page.' Configure Printer Settings (Optional): Adjust printer settings according to your preferences. You can access printer settings via the 'Control Panel' or printer software installed on your computer. If you encounter any issues during the process, refer to the printer's manual for troubleshooting tips or contact Elite Cable's Free customer support at 1-855-505-0558 for assistance.
  • How do I connect HDMI Elite Cable for Wire Printer?
    Connecting an HDMI cable for a wired printer isn't typical because HDMI cables are generally used for video and audio transmission, not for data transfer between a printer and a computer. However, if your query involves using an HDMI cable in some other context (such as connecting a monitor or TV to your computer), here are the proper steps: Connecting a Monitor or TV Using HDMI: Prepare Your Devices: Ensure both the monitor/TV and computer are turned off. Locate the HDMI ports on both devices. Connect the HDMI Cable: Plug one end of the Elite HDMI cable into the HDMI port on your computer. Plug the other end of the HDMI cable into the HDMI port on your monitor or TV. Power On: Turn on the monitor or TV first, then power on your computer. Select the HDMI Input: Use the monitor’s or TV’s remote control to select the correct HDMI input if it doesn’t automatically detect the signal. Configure Display Settings: On your computer, go to the display settings (right-click on the desktop and select "Display settings" on Windows, or go to System Preferences > Displays on macOS). Configure the display arrangement and resolution according to your preferences. Connecting a Printer: For connecting a printer, you should use a USB cable, typically a USB Type-A to USB Type-B cable or a USB Type-C cable, depending on the ports available on your printer and computer. Here’s how you do it: Prepare Your Devices: Ensure both your printer and computer are turned off. Locate the appropriate USB ports on both devices. Connect the USB Cable: Plug the USB Type-B end into the printer's USB port. Plug the USB Type-A or Type-C end into the computer's USB port. Power On: Turn on the printer first, followed by your computer. Install Printer Drivers: Your computer should automatically detect the printer and install the necessary drivers. If it doesn’t, install the drivers manually from the printer manufacturer’s website or the provided CD. Test the Connection: Go to the ‘Control Panel’ on your computer, select ‘Devices and Printers,’ find your printer, right-click on it, and choose ‘Print Test Page’ to ensure the printer is working correctly. Troubleshooting Tips for Printer Connection: Check Cable Connections: Ensure the cable is securely connected to both the printer and the computer. Restart Devices: Restart both the printer and computer to resolve any connectivity issues. Driver Updates: Ensure you have the latest drivers installed for your printer. For any further assistance, contact Elite Cable’s customer support at 1-855-505-0558.
bottom of page